Learning Outcomes

Student outcomes assessment is a term used to describe the measurement and documentation of what MCC students are achieving in their studies at the college. MCC faculty members are committed to assessing student learning and they drive the process for ensuring its efficacy. Faculty members define the desired outcomes of college programs and develop measures to assess them. The program includes three primary assessment areas: general education, workplace skills, and developmental education.

General Education Outcomes

For students pursuing their general education studies at the college, seven areas are assessed: Written and Oral Communication, Numeracy, Problem Solving/Critical Thinking, Scientific Inquiry, Arts and Humanities, Information Literacy, and Cultural Diversity.

The general education outcomes are assessed according to the following criteria:


  1. Write a clear, well-organized paper using documentation and quantitative tools when appropriate.
  2. Construct and deliver a clear, well-organized, verbal presentation.


  1. Identify and extract relevant data from given mathematical situations.
  2. Select known models or develop appropriate models that organize the data into tables or spreadsheets, graphical representations, symbolic/ equation format.
  3. Obtain correct mathematical results and state those results with the qualifiers.
  4. Use the results.

Problem Solving/Critical Thinking

  1. Identify a problem or argument.
  2. Isolate facts related to the problem.
  3. Differentiate facts from opinions or emotional responses.
  4. Ascertain the author’s conclusion.
  5. Generate multiple solutions to the problem.
  6. Predict consequences.
  7. Use evidence or sound reasoning to justify a position.

Scientific Inquiry – Demonstrate scientific inquiry skills related to

  1. Hypothesis: Distinguish between possible and improbable or impossible reasons for a problem.
  2. Prediction: Distinguish between predictions that are logical or not logical based upon a problem presented.
  3. Assumption: Recognize justifiable and necessary assumptions based on information presented.
  4. Interpretation: Weigh evidence and decide if generalizations or conclusions based upon given data are warranted.
  5. Evaluation: Distinguish between probable and improbable causes, possible and impossible reasons, and effective and ineffective action based on information presented.

Arts and Humanities

  1. Demonstrate knowledge of human creations.
  2. Demonstrate an awareness that different contexts and/or world views produce different human creations.
  3. Demonstrate an understanding and awareness of the impact that a piece (artifact) has on the relationship and perspective of the audience.
  4. Demonstrate an ability to evaluate human creations.

Information Literacy

  1. Given a problem, define specific information needed to solve the problem or answer the question.
  2. Locate appropriate and relevant information to match informational needs.
  3. Identify and use appropriate print and/or electronic information sources.
  4. Evaluate information for currency, relevancy, and reliability.
  5. Use information effectively.

Cultural Diversity

  1. Identify and explain diverse cultural customs, beliefs, traditions, and lifestyles.
  2. Identify and explain major cultural, historical and geographical issues that shape our perceptions.
  3. Identify and explain social forces that can effect cultural change.
  4. Identify biases, assumptions, and prejudices in multicultural interactions.
  5. Identify ideologies, practices, and contributions that persons of diverse backgrounds bring to our multicultural world.

Workplace Skills

For students enrolled in a career or technical program, seven workplace skills are assessed: Ethics, Interpersonal Communication, Critical Thinking, Organization, Team Work, Technology Literacy, Personal and Professional Responsibilities.

  1. Ethics: The ability to commit to standards of personal and professional integrity, honesty and fairness.
  2. Interpersonal Skills: The ability to utilize oral, written and listening skills to effectively interact with others.
  3. Critical Thinking: The ability to analyze and evaluate information and utilize a variety of resources in making decisions or solving problems.
  4. Organization: The ability to prioritize, meet deadlines and complete assignments in a timely manner; adapt to a constantly changing workload and environment; and identify realistic goals and inventions for short and long term planning.
  5. Teamwork: The ability to collaborate with others toward the accomplishment of common goals.
  6. Technology Literacy: The ability to use technology and understand its value and purpose in the workplace.
  7. Personal and Professional Responsibilities: The ability to assess the range of one’s abilities, accept responsibility for setting realistic goals, and implement a plan for personal and professional well-being.

Developmental Learning Outcomes

MCC has developed a nationally recognized, comprehensive program to assess student learning outcomes. The program is overseen by the Student Outcomes Committee (SOC), a standing committee of the Faculty Senate, in collaboration with the Vice President of Academic Affairs and the Office of Research and Planning (ORP). Student outcomes assessment measures student attainment of specific learning outcomes (as valued and defined by faculty). MCC’s assessment program includes three primary areas: general education, career and technical education, and developmental education.

Assessment allows MCC to document the impact that the college experience has on student learning, as well as improve academic programs. Since its inception in the mid-1990s, MCC’s assessment program has provided clear evidence of student learning at the college. The findings are published in an annual report each fall by ORP and are used by MCC faculty to document student success and to determine how programs can be improved. SOC and outcome-specific faculty clusters engage in periodic reviews of assessment instruments and processes. Assessment results and SOC meeting minutes are posted on the assessment website: http://www.mesacc.edu/about/office-research-planning/student-assessment

For general education, the performance of groups of students who are beginning their general education program of studies is compared to that of groups who have completed a core set of general education courses. Each year, different general education student learning outcomes are assessed from a list of eight: written and oral communication, numeracy, problem solving, scientific inquiry, arts and humanities, information literacy, cultural diversity, and global awareness. For career and technical programs, students who are beginning and completing specific programs leading to AAS degrees or certificates are assessed on their workplace skills.

Each year, SOC solicits faculty volunteers from across the college to participate in each spring’s Assessment Week. Students enrolled in these classes are asked to take one of the assessments during one class period. Individual student scores are not reported, and a student’s grade or class standing is not affected by his or her performance. Students are asked to make an honest effort to complete the assessments to the best of their ability so that the information collected is meaningful. Assessment administration, data analysis, and reporting are conducted by ORP.

Students enrolled in developmental education classes, which are designed to prepare students for college-level work, are assessed at the completion of the appropriate course sequence in English, mathematics, and reading. The Developmental Education Committee monitors and recommends appropriate outcomes assessment for developmental courses and students.

The findings are published in an annual report each fall and are used by MCC faculty to document student success and to determine how programs can be improved. Summaries of results are posted on the assessment website:

Academic Integrity and Plagiarism Policy

All students assume as part of their obligation to the college the responsibility to exhibit honesty and integrity in their academic performance. All forms of student dishonesty are subject to disciplinary action. These may include but are not limited to cheating, fabrication, facilitating academic dishonesty, and plagiarism.

For more information, please visit: http://www.maricopa.edu/publicstewardship/governance/adminregs/students/2_3.php#academic


  1. Academic Misconduct – includes misconduct associated with the classroom, laboratory or clinical learning process. Examples of academic misconduct include, but are not limited to, cheating, plagiarism, excessive absences, use of abusive or profane language, and disruptive and/or threatening behavior.
  2. Cheating – includes, but is not limited to, (a) use of any unauthorized assistance in taking quizzes, tests, assessment tests or examinations; (b) dependence upon the aid of sources beyond those authorized by the faculty member in writing papers, preparing reports, solving problems, or carrying out other assignments; or (c) the acquisition, without permission, of tests or other academic material belonging to a member of the college faculty or staff.
  3. Plagiarism – includes, but is not limited to, the use of paraphrase or direct quotation of the published or unpublished work of another person without full and clear acknowledgment. It also includes the unacknowledged use of materials prepared by another person or agency engaged in the selling of term papers or other academic materials. Information gathered from the internet and not properly identified is also considered plagiarism.


Any student found by a faculty member to have committed academic misconduct maybe subject to the following sanctions: (Note: sanctions A, B, C, and D may be imposed by a faculty member. The faculty member may recommend to the department chairperson and the appropriate vice president of academic affairs or designee that sanctions E, F, or G be imposed. College suspension or expulsion will be imposed only by the appropriate vice president of academic affairs or designee.

  1. Warning – A notice in writing to the student that the student has violated the academic code.
  2. Grade Adjustment – Lowering of a score on a test or assignment.
  3. Discretionary Sanctions – Additional academic assignments determined by the faculty member.
  4. Course Failure – Failure of a student from a course where academic misconduct occurs.
  5. Disciplinary Probation – Disciplinary probation is for a designated period of time and includes the probability of more severe sanctions if the student commits additional acts of academic misconduct.
  6. College Suspension – Separation of the student from the college for a definite period of time, after which the student is eligible to return. Conditions for readmission may be specified. (A suspension from one Maricopa Community College will apply to all other colleges/centers in the District.)
  7. College Expulsion – Permanent separation of the student from the college. (Expulsion from one Maricopa Community College will apply to all colleges/centers in the District.)

Appeal of Sanctions for Academic Misconduct

Students can appeal sanctions imposed for academic misconduct by following the instructional grievance process.

All faculty are expected to include a statement of policy about Academic Integrity in each course syllabus they write. For more information and a sample statement, see Syllabus Requirements, available at: http://www.maricopa.edu/publicstewardship/governance/adminregs/instruction/3_6.php

Access to Educational Records

The transcript is issued upon written request only. Those students who want to transfer to other institutions of higher education, including other Maricopa Community Colleges, must request their transcript be sent from the Admissions and Records Office/Office of Student Enrollment Services. However, transcripts may be shared within the Maricopa Community College District without the written request of the student in compliance with FERPA.

Official transcripts will not be issued to students having outstanding debts to any of the Maricopa Community Colleges. The release of transcripts is governed by the guidance of the Family Education Rights and Privacy Act of 1974 (see Records Policy in the Student Rights and Responsibilities section of this manual). There is no charge for unofficial transcripts, or for official transcripts sent between Maricopa Community Colleges. See the Tuition and Fee Schedule for charges for other official transcripts.

It is not advisable for a faculty member to discuss a student’s academic progress or performance with anyone other than the student without the student’s expressed written permission. This includes requests from students’ parents and spouses. If you receive such a request, consult with your department chair and/or the Records Office for guidance in handling the request.

Absence of Instructor From Class

Instructors are expected to be present for each class they are scheduled to teach. If you must be absent, contact your chairperson immediately to arrange for and give instructions to a substitute instructor for the class period(s) you will miss. If possible, help your chairperson identify someone to serve as a substitute. The substitute must be certified in the discipline and have a complete file in the Personnel office. In an emergency for evening classes, ask your department evening secretary to notify the class of your absence, give instructions for assignments, and make all necessary announcements.

Dismissal of Classes

Classes or labs are to be conducted for the fully scheduled time. If a situation occurs that necessitates early dismissal of a class or lab, apologize to the students for any inconvenience the dismissal may cause, and contact your department chair/secretary promptly.

First Day of Class

The first day of class is important in establishing the atmosphere for the whole session, so plan ahead and bring your syllabus and other introductory information you want your students to have. See Syllabus Requirements for more information. Remember that students who do not attend the first class meeting can be withdrawn to open spaces for other students who may wish to register for the class.  Faculty are responsible for meeting with the class for the entire scheduled period beginning day one.

Drop/Add Registration

Refer students to student schedule in my.maricopa.edu for deadlines.

Contact your department chair for department-specific guidelines and processes.

Override Requests

When students want to register in a class that has already reached its designated maximum number of students, they may request that you sign an override form to allow them to register. Overrides should be the exception rather than the rule.

Your department may have established its own policies regarding overrides. Consult with your department chairperson for information and guidance.

Withdrawal Procedures

Students who do not attend the first class meeting and do not contact you in advance may be withdrawn. During the fall or spring semester or a summer session, faculty may withdraw a student with a W (withdrawn – passing) at any time during the semester or a Y (withdrawn – failing) after the 45th day.

A designation of W does not affect the student’s grade-point average, but may affect eligibility for student financial aid. A designation of Y is calculated into the student’s grade-point average as a failing grade.

Refer all students to the Office of Records and Registration for specific information about refunds.

For withdrawal deadlines, please visit:


Auditing Classes

  1. Auditors are those who enroll in a course for the sole purpose of obtaining information; they receive no credit, grades, homework, or tests. If an auditor wishes to earn credit, he or she must change from audit status to credit status within the first week. If a student wishes to audit a course for which he or she is enrolled for credit, the change must be made within the first five (5) weeks of a semester. Auditors are subject to the same attendance policies as other students and must meet the same prerequisite requirements or obtain approval of the instructor. See the fee schedule for charges. Financial aid is not available for audited courses.
  2. The prescribed time limits are for full-semester classes. Time limits for classes which meet fewer than sixteen (16) weeks are adjusted accordingly and appear in the “Important Deadlines for Students“.

Grading Policies and Standards

College policy allows you to determine how you will evaluate your students’ progress in your classes. Some departments may have standardized policies related to grading in certain courses. Check with your department chairperson for details and guidance in deciding how you will grade student work.

Make sure that your grading criteria and policies are clearly described in your syllabus so that students know what to expect from the beginning of your course. See Syllabus for more information.

It is the policy of the Maricopa Community Colleges that a grade will be assigned at the conclusion of the course. Official grades are available on designated college web sites.

Grade Key


Excellent 4 grade points per credit hour


Above Average 3 grade points per credit hour


Average 2 grade points per credit hour


Passing 1 grade point per credit hour


Failure 0 grade points per credit hour


Incomplete Not computed in grade point average


Course in Progress Not computed in grade point average


Audit Not computed in grade point average


Credit Not computed in grade point average


Withdrawn, passing Not computed in grade point average


Withdrawn, failing 0 grade points per credit hour


No Credit Not computed in grade point average

* A “P” is judged to be equivalent to a grade of C or higher.

For more information, please visit: http://www.maricopa.edu/publicstewardship/governance/adminregs/students/2_3.php#grading

Incomplete Grade

Students who are doing acceptable work may request an incomplete grade “I” if they are unable to complete the course requirements by the end of the term because of illness or other extenuating circumstances. If the request is approved by the instructor, he or she shall define, in a written/electronic contract, how the course will be completed.

Students must complete the requirements within the time period agreed to–maximum time allowed is seven (7) months from the last date of class in which the grade of incomplete was assigned. Students who do not complete the requirements within seven (7) months will have their grade recorded in accordance with the written contract. Students should NOT reregister for the course to complete the contract.

Posting Final Grades

Class lists with final grades of students on office doors, bulletin boards, walls, etc should not be publicly posted. It is a violation of the Family Rights and Privacy Act if individual students can be identified through lists posted.

Verifying Final Grades

You must complete the electronic final grade roster by assigning either a grade or a designation of “I” for each student on the roster.  The grades will upload that night, please confirm that your grades have posted properly the following day.  Meeting the deadline for submitting final grades is crucial.

Changing a Grade

When a grading error occurs, you will need to fill out a Grade Change form, get the appropriate signatures (usually your department chairperson and/or Dean), and submit the form to the Office of Records and Registration/Enrollment Services.  You will be asked to provide the reason for the grade change on the form and possibly the Last Date of Attendance (LDA).

Examination Policy

Determining how to evaluate student progress is your responsibility as the instructor of a class. In addition to written examinations, you may use other criteria, such as outside assignments, class participation, research projects, reports, and papers in determining your final grades. You should note your assignments, examinations, and grading criteria in your syllabus.

Final examination schedules are listed in the MCC Class Schedule for day and evening classes. Unless written permission for an exception is granted by the Vice President of Academic Affairs, you are expected to meet with your students during the final examination period listed in the schedule.

Attendance Policy and Student Absences

  • Only persons who are registered for a class at any of the Maricopa Community Colleges may attend that class. Attendance requirements are determined by the course instructor. Students who do not meet the attendance requirement as determined by the course instructor may be withdrawn.
  • Students who fail to attend the first scheduled class meeting, or to contact the instructor regarding absence before the first scheduled class meeting may, at the option of the instructor, be withdrawn.
  • At the beginning of each course, each faculty member will provide students with written attendance requirements. It is the student’s responsibility to consult with the instructor regarding official or unofficial absences. Absences begin to accumulate with the first scheduled class meeting.
  • Students bear the responsibility of notifying the Admissions and Records Office/Office of Student Enrollment Services when they discontinue studies in a course or at the college. Please refer to Appendix S-7 for Withdrawal Procedures.

Official Absences

  1. Official absences are those that occur when students are involved in an official activity of the college, i.e., field trips, tournaments, athletic events, and present an official absence excuse form. Absences for such events shall not count against the number of absences allowed by an instructor or department. Students who must miss a class for an official reason must obtain an official absence verification card from the appropriate vice president or designee and present it to the appropriate instructor(s) before the absence. Prior arrangements must be made with each instructor for make-up work. If prior arrangements have been made, the student will not be penalized.
  2. Other official absences include jury duty and subpoenas. Appropriate documentation will be required. Prior arrangements must be made with each instructor for makeup work. If prior arrangements have been made, the student will not be penalized.
  3. In the event of military commitments. Absences for periods of up to one week will not be counted against the number of absences allowed by an instructor or department. The student is required to provide appropriate documentation of the specific orders, length of assignment and location. Prior notification must be initiated with each instructor to discuss make-up work. If the length of the absence will be longer than one week, the instructor and the student will determine whether there is sufficient opportunity for the student to make up the work. If it is determined that the length of absence for the military commitment provides an undue hardship on the student’s ability to make up the assignments, he or she will be provided an opportunity to request an incomplete grade or drop the class or, in the case of open-entry classes, the opportunity to request an extension.
  4. In the event of the death of an immediate family member, absences for periods of up to one week will not be counted against the number of absences allowed by an instructor or department. Students should contact instructor(s) as soon as possible to arrange for make-up work. Appropriate documentation will be required (for example, a copy of the obituary or funeral program). In specialized programs that require clinical rotations, this regulation may not apply.

Religious Holidays

Students shall have the right to observe major religious holidays without penalty or reprisal by any administrator, faculty member or employee of the Maricopa Community Colleges. Absences for such holidays shall not count against the number of absences allowed by an instructor or department. At least one week before the holiday, students shall submit to their instructor(s) a written statement that includes both the date of the holiday and the reason why class attendance is impossible. Prior arrangements must be made with each instructor for make-up work. If prior arrangements have been made, the student will not be penalized.

For more information, please visit: http://www.maricopa.edu/publicstewardship/governance/adminregs/students/2_3.php#attendance

Classroom Use

The appearance of a classroom and its general neatness are important factors in establishing an atmosphere conducive to learning. The following guidelines have been developed in the interest of safety and in consideration of those who use classrooms.

  • Smoking is prohibited by state law and district policy in any classroom.
  • District policy prohibits use of tobacco college-wide.
  • Food and beverages are not to be taken into classrooms, laboratories, the bookstore, or the library.
  • Lights should be turned off when the classroom is not in use.
  • Classroom doors should not be propped open.
  • Boards should be erased at the end of a class meeting.
  • If classroom seating has been rearranged, it should be restored to its usual arrangement at the end of a class meeting.


Course Content and Maricopa Course Bank

Every course offered by the Maricopa Community Colleges has Governing Board-approved elements that are standard across the district, including:

  • Course prefix – a three-letter abbreviation that indicates the subject area
  • Course number – courses numbered below 100 are developmental and do not count toward graduation requirements. Generally, courses numbered in the 100-range are considered freshman-level courses and do not have prerequisites; courses numbered in the 200 range are considered sophomore-level courses and do have prerequisites.
  • Number of credits
  • Activity type – lecture or laboratory or a combination of both
  • Course title
  • Course description, including prerequisites or co-requisites
  • Course competencies – demonstrable outcomes that a student has developed on successful completion of the course
  • Course outline – including the minimum content to be taught in the course. You are welcome to supplement this outline, but you must cover all of the content in the outline during the course.

To see the official Governing Board-approved documentation for any course offered in the district, perform a Course Search on the Center for Curriculum and Transfer Articulation website at: www.maricopa.edu/academic/ccta/

Disciplinary Standards

According to the laws of the State of Arizona, jurisdiction and control over the Maricopa Community Colleges are vested in the District Governing Board. The Governing Board and its agents-the chancellor, administration and faculty-are granted broad legal authority to regulate student life subject to basic standards of reasonableness.

In developing responsible student conduct, the Maricopa Community Colleges prefer mediation, guidance, admonition and example. However, when these means fail to resolve problems of student conduct and responsibility, appropriate disciplinary procedures will be followed.

Misconduct for which students are subject to disciplinary action falls into the general areas of:

  1. Cheating on an examination, assessment tests, laboratory work, written work (plagiarism), falsifying, forging or altering college records
  2. Actions or verbal statements which threaten the personal safety of any faculty, staff, students, or others lawfully assembled on the campus, or any conduct which is harmful, obstructive, disruptive to, or interferes with the educational process or institutional functions
  3. Violation of Arizona statutes, and/or college regulations and policies
  4. Use of college computer resources such as the Internet in violation of Technology Resource Standards (AR 4.4) which may result in notification of law enforcement authorities

Disciplinary Removal From Class

A faculty member may remove a student from class meetings for disciplinary reasons. If an instructor removes a student for more than one class period, the faculty member shall notify the department/division chair and the appropriate vice president or designee in writing of the problem, action taken by the faculty member, and the faculty member’s recommendation. If a resolution of the problem is not reached between the faculty member and the student, the student may be removed permanently pursuant to due process procedures.

The purpose of this Code is to help ensure a healthy, comfortable and educationally productive environment for students, employees and visitors.

Disruptive Students

The Governing Board-approved policy on Student Conduct states that students are expected to assume responsibility for their own conduct. Disruptive behavior includes conduct that distracts or intimidates others in a manner that interferes with instructional activities, fails to adhere to a faculty member’s appropriate classroom rules or instructions, or interferes with the normal operations of the college.  Students who engage in disruptive behavior or threatening behavior may be directed by the faculty member to leave the classroom or by the college official responsible for administration of the Student Conduct Code to leave the college premises.  If the student refuses to leave after being requested to do so, college safety may be summoned.  For involuntary removal from more than one class period, the faculty member should invoke the procedures prescribed in the Student Conduct Code.

Should a student be disruptive in your classroom and refuse requests on your part to stop such behavior, you have several options. If the student is imposing any harm on him/herself or to others and/or continues to be disruptive to your class, call College Safety (480-461-7777 or 480-654-7444 for MCC at Red Mountain. The College Safety Office is staffed 24 hours a day, seven days a week) immediately if the student refuses to leave at your request. The College Safety report provides a formal record of the incident in case further intervention by the Vice President of Student Affairs becomes necessary.

Student Grievance And Resolution Processes

Refer to the current MCC Student Handbook and RFP for details.

Contact your Faculty Senate representative for advisement.


A student who feels that he or she has been treated unfairly or unjustly by a faculty member with regard to an academic process such as grading, testing, or assignments, has the right to appeal according to the approved procedures. The appeal process for grades expires one year from the date the grade was issued.

Steps for students to follow:

  1. Discuss the issue with the faculty member involved. This conference should be requested by the student within fifteen (15) working days from the time the student knew or reasonably should have known about the alleged unfair or unjust treatment.
  2. If, within ten (10) working days of the request for the conference with the faculty member, the problem is not resolved or the faculty member has been unable to meet with the student, the student may continue the process by filing a written complaint with the Department/Division Chairperson and appropriate administrative officer at the college/center. This written complaint must be filed within ten (10) working days following the previous deadline. The written complaint will be given to the faculty member five (5) days before any official meetings are convened.
  3. Upon receipt of a written complaint, the Department/Division Chair or appropriate college administrative officer will work with the parties in an attempt to resolve the conflict. The faculty member may ask that the College Faculty Senate President be in attendance. Every attempt will be made to maintain confidentiality during this process.
  4. If the grievance is not resolved at this level within ten (10) working days, the student should forward to the Vice President of Academic Affairs or designee, a copy of the original written complaint with an explanation regarding action taken at each prior level. The Dean of Instruction or designee will meet with the student, faculty member, College Faculty Senate President if requested by the faculty member, and Department/Division Chairperson and attempt to resolve the issues. This level will be the final step in any grievance process regarding grades.
  5. If the grievance, other than those concerning grades, is not resolved by the Vice President of Academic Affairs or designee, it may be forwarded in writing by the student to the College President for final resolution. The College President or designee will issue a final written determination in the grievance process.

Note: The appeal process for grades expires (1) year from the date the grade was issued.

Non-Instructional (outside the classroom)
A student who feels that he or she has been treated unfairly or unjustly by any employee with regard to a non-instructional process, such as a student or administrative service, has the right to file a formal and written complaint according to these approved procedures:

  1. Discuss the issue with the employee involved. The student should request this conference within fifteen (15) working days from the time the student knew or reasonably should have known about the unfair or unjust treatment.
  2. If, within ten (10) working days of the request for the conference with the employee, the problem is not resolved or the employee has been unable to meet with the student, the student may continue the process by filing a written complaint with the appropriate supervisor of the employee where authority exists to take corrective action. This written complaint must be filed within ten (10) working days following the previous deadline. The written complaint will be given to the employee five (5) working days before any official meetings are convened.
  3. Upon receipt of a written complaint, the appropriate supervisor will work with the parties in an attempt to resolve the conflict. Every attempt will be made to maintain confidentiality during this process. An employee will not be required to respond to a complaint which is not in writing and which, when appropriate, does not have specific documentation including dates, times, actions, supporting documents, etc. The written complaint will be made available to the employee.
  4. If the complaint is not resolved at this level within ten (10) working days, the student should forward to the appropriate college/center dean and/or associate dean, a copy of the original written complaint with an explanation regarding action taken at each prior level. The dean and/or associate dean will meet with the student, the employee, and the relevant supervisor and attempt to resolve
    the issues.
  5. If the dean and/or associate dean do not resolve the complaint, the student may forward it in writing to the College President for final resolution. The College President or designee will issue a final written determination in the complaint process.


Enhancement of Offices and Classrooms

Faculty members are encouraged to maintain and decorate their offices and classrooms in a manner so as not to deface or alter the flooring, walls, or ceilings. If you wish to make any changes that permanently may alter a facility, they must be approved by your department chairperson and the Vice President of Administrative Services.

Equipment Usage and Removal

Equipment may be moved from one campus building to another after you have completed an Equipment Transfer form (available in Receiving). Equipment may be taken off campus for use in college-related activities and functions provided prior approval is obtained. Please check with your department chairperson for forms and procedures.

Field Trips

At the beginning of the fall semester, field trip funds are allocated to departments based on departmental requests received by the Vice President of Academic Affairs. If you plan to take your class on a field trip, follow these procedures:

  1. Complete a Field Trip Request form available in your Dean of Instruction’s or department office.
  2. Submit the completed form to your chairperson and the appropriate Dean for approval.
  3. For out-of-county trips, a Travel Request form must be completed for
    insurance purposes.

Submit forms to the Dean of Instruction for approval at least ten (10) days prior to your scheduled field trip. Notify students of scheduled field trips one week in advance of the trip, and contact absent students so they will know what to do. If student participants will miss any other classes, the instructor in charge of the trip should obtain an Official Absence Card from the Vice President of Student Affairs.

Only persons enrolled at one of the Maricopa Community Colleges may participate in official sponsored activities unless required to be present by an official of the college. Also, drivers must be certified to drive for official college trips. Check your department secretary for information related to the certification process.

Guest Speakers

Guest speakers can enhance your class content, and you are encouraged to consider incorporating guest speakers into your courses. The use of such community resources serves as an instructional aid and enhances college-community relations.

However, having a guest speaker does not relieve the instructor from the need to be in the classroom during a presentation. Use discretion in the number of guest speakers scheduled per course each semester. For more information, consult your department chairperson or dean.

Guests and Visitors in the Classroom

Only persons registered for a class may be present in the classroom. Guests, children, and animals are not permitted in the classroom. The only exception to this is certified service animals accompanying persons with disabilities.

Illness and Injuries on Campus

An important part of MCC’s mission is to provide a safe and healthy environment in which people can work and learn. For that reason, the college has established the following emergency procedures for students and employees.

For Students

A First Aid Center is located in the College Safety Office on the west end of the Social/Cultural Science Building 14 at MCC at Southern and Dobson, and in the Ironwood building at MCC at Red Mountain. College Safety provides minor first aid assistance and will request assistance from fire department paramedics as needed.

If a student becomes ill or is injured in class, the instructor or someone else from the class should immediately call College Safety at 480-461-7777 for MCC at Southern and Dobson, or 480-654-7444 for MCC at Red Mountain. (The College Safety Office is staffed 24 hours a day, seven days a week.)

If the services of a physician or a hospital are required, the student should obtain appropriate Insurance Claim Forms at the Office of the Vice President of Student Affairs as soon after the incident as possible.

The instructor should report the incident to the Vice President of Student Affairs.

For Employees

In the event that a faculty or staff member becomes ill, call the College Safety emergency number, 480-461-7777 for MCC at Southern and Dobson, or 480-654-7444 for MCC at Red Mountain. If the situation seems critical, call 9-1-1 and then call College Safety. College Safety officers can administer first aid and stay in contact with the emergency crews while they are en route. Please notify the appropriate vice president or dean as soon as possible of any emergency regarding an employee.

If an employee is injured on the job, a Supervisor’s Report of Industrial Injury must be submitted to the MCC Personnel office as soon as possible. For critical injuries, patients should seek treatment at any hospital emergency room.

For injuries that are not extremely critical or life-threatening, the employee and the supervisor must complete the Supervisor’s Report of Industrial Injury. If the injured employee needs to seek medical treatment, he or she must go to one of the Concentra Medical Centers. For further information and locations of the Concentra Medical Centers, contact the Personnel office at 480-461-7487 or College Safety at 480-461-7046 at MCC at Southern and Dobson, or 480-654-7444 at MCC at Red Mountain. Employees who do not follow the correct procedures may not have the cost of treating their injuries covered by the Industrial Compensation Insurance (Worker’s Compensation).

If an injury occurs during after-hours or holidays when college offices are closed, contact College Safety for further instructions.

Instructional Councils (IC)

Each academic discipline for which we offer courses is assigned to a corresponding Instructional Council. The Instructional Council is comprised of one representative who teaches in the discipline (or one of a group of related disciplines) from each college in the district. Membership in the Instructional Councils will be appointed by the Department/Division Chair at each college with the consent of the majority of the Residential Faculty in the appropriate discipline. The appointee will be qualified in the appropriate discipline.


The general purpose of each Instructional Council (IC) is to improve communication and coordination among faculty working in common discipline areas in the Maricopa Community Colleges and other Arizona postsecondary educational institutions. The ICs recommend improvements to the teaching-learning process and the quality of the instructional program of the colleges.

Roles and Responsibilities

The Instructional Council:

  • Evaluates course and new occupational program general studies proposals.
  • Receives from the initiating college, occupational program modification proposals as informational items.
  • Evaluates the quality and appropriateness for content of a curriculum proposal, and the impact of a proposal on the disciplines that have been assigned to it.
  • Reviews and makes recommendations to cross-referenced courses.
  • May be responsible for selecting a college to develop and process any new courses, course modifications, or course deletions needed as a result of university curriculum action.
  • Determines ATF lead members.
  • Is responsible for developing Maricopa and ASU General Studies/NAU Liberal Studies proposals.
  • Explores early articulation of course or program modifications with state universities, either at local meetings or through statewide ATF meetings.
  • Reviews course proposals from Arizona State University for all new, modified and deleted courses.

MCC Online

MCC Online represents the college’s dedication to enriching and expanding access to higher education.  The vision of MCC Online is to provide flexible, accessible, learner-centered distance education that is innovative, adaptive and comprehensive. There are many advantages to online learning:

  • Online classes are convenient; often an online classroom is available 24/7.
  • Online classes are flexible; allowing students to balance work, family and other demands.
  • Online classes offer the same transfer value as traditional classes.
  • Online classes are available in a wide range of discipline areas.
  • Online classes are not the only eLearning option offered at MCC. Many hybrid classes are available that blend online and traditional learning approaches.

A Successful Online Student will:

  • be able to communicate effectively in writing
  • be self-motivated, organized and self-disciplined
  • be willing to seek help and find solutions when problems arise
  • be willing to commit the same amount of time as they would in a traditional class
  • think critically and make informed decisions
  • have access to a reliable computer and internet connection.
  • be willing to check email and course site daily

Students interested in online classes should be encouraged to complete an orientation on distance learning. Go to http://www.mesacc.edu/mcconline/orientation.html for more information.  In addition, a Distance Learning Readiness Survey is available online at http://www.mesacc.edu/mcconline/dl_survey.html.

Note: MCC is reviewing and revising its organization and processes for e-learning (online and hybrid) courses.  Contact the Center for Teaching and Learning for the most current information about such courses and the college’s e-learning status.

For more detailed information about distance learning, please go to the MCC Online web site at www.mesacc.edu/distance or check with the Center for Teaching and Learning, 461-7331

Faculty And Student Research

Faculty who conduct research or who supervise students who do research that involve MCC students, faculty, or staff as human subjects must have their research proposal reviewed and approved before doing their research.

Applications, instruction, and answers to questions can be found at the District Institutional Review Board (IRB) website at www.maricopa.edu/irb

For college-based research, check the Office of Research and Planning website at www.mesacc.edu/about/orp/CRRC.html

Completed applications will be submitted to the MCC College Research Review Committee (CRRC) where they will be reviewed in a timely manner.

Reserving College Facilities for Special Events

To request to reserve space, complete an online facility request form which can be obtained from the Facilities & Resource Scheduling web page at:


Taping of Faculty Lectures

MCCCD acknowledges that faculty members are, by law, afforded copyright protection in their classroom lectures and, therefore, may limit the circumstances under which students may tape (audio/visual) their classes.

Each faculty member shall inform his/her students within the first week of classes to his/her policy with regard to taping. Failure to do so will accord students the right to tape lectures.

Students with disabilities that render them unable to take adequate lecture notes are entitled to reasonable accommodation to remedy this inability. Accommodation may require a faculty member to exempt a student from his/her taping policy. If you have any questions about students requiring ADA accommodations please call DRS at 480-461-7447 or visit: