Academic  Advisement  and Enrollment Services

Academic advisors assist students in the formation of educational plans and goals as part of an ongoing and collaborative process.  The ultimate responsibility for making decisions about life goals and educational plans rests with the student with the advisor serving as a resource for accurate information and identifying and assessing options.  Advisors are knowledgeable about institutional policies, procedures, programs and resources, and assist students in making use of printed and online materials.

Academic advisors help students identify life and career goals, educational objectives, and courses specific to their degree, major, and/or certificate. The department provides information regarding occupational and transfer degrees and certificates, and promotes students’ awareness of applicability and transferability of courses.  Advisement and Enrollment Services regularly hosts advisors and admissions representatives from a wide selection of universities who provide workshops, table visits, and individual advisement sessions to MCC students.

Enrollment Services is committed to providing quality student-centered and streamlined services and is responsible for all the steps necessary to help students enroll in classes, pay their fees, and access their formal education records.  At the same time, we recognize that deadlines and regulations can impact the progress students make and we are available to answer questions and direct students to the correct resources and/or offices.

Advisement and Enrollment Services assists faculty in providing communication regarding specific course and program offerings. Faculty members are invited to attend monthly update sessions for all MCC advisors, and may arrange to speak at an advisement meeting to share pertinent information.

For more information, contact Advisement and Enrollment Services at www.mesacc.edu/students/advisetransfer

American  Indian Center

The American Indian Center was established in 1986 to enhance opportunities for and address the educational needs of the American Indian student. The center’s personnel encourage a strong working relationship between Mesa Community College and tribal groups in order to minimize transition difficulties a student may encounter when leaving his/her home area. Services include personal/career counseling, peer support/ counseling, personal growth experiences, study groups, and participation in cultural events. Support is offered to encourage students to complete associate degree programs and also to continue to pursue higher educational goals.

For more information, contact them at www.mesacc.edu/students/aic/services.html

Bookstore and Textbooks

Textbook orders are managed within each academic department. To order a textbook, fill out a Textbook Adoption form and submit it to your department chair or department secretary.

It is a good idea to check with the bookstore before the beginning of a semester or summer session to make sure that the correct books have been ordered for your courses and that students will be able to purchase the materials you require for your courses.

Textbooks, supplies, general reading, gifts, greeting cards, etc., are available at the college bookstore. Refunds with the proper receipt within specified time are given for materials purchased. Customers may use VISA, MasterCard, American Express, Discover, in-state checks with proper ID, and cash to make purchases.

Please check the following website for the current bookstore days and hours: www.mesa.bkstr.com/

Career and Re-Entry Services

Career and Re-Entry Services offers a variety of resources and assistance to those making decisions related to career and educational planning, as well as employment and job searches. Services include computerized career guidance, a virtual Career Center, current labor market information, guidance on resume preparation, interviewing techniques, internship opportunities, and job search strategies.

Faculty can bring their classes to the Career Center for information about services by completing the request form: http://www.mesacc.edu/career/faculty/faculty-request-form.

For more information, contact them at www.mesacc.edu/career/

Center for Service-Learning

The Center for Service-Learning provides students with educational opportunities in community service through placement in government agencies, educational entities, civic organizations, or citizen advocacy groups. The Center also helps identify community needs by maintaining and developing partnerships among MCC, our students, and our community, as well as providing assistance to faculty who are interested in developing service-learning components in their courses.

Service-learning opportunities, which integrate community service with academic curriculum, are part of many courses throughout the college. Interested students can also enroll for a 1, 2, or 3-credit independent, open-entry/open-exit service-learning class in any one of 26 different academic disciplines and serve their choice of over 200 community partners. These individualized courses require a commitment of 50 contact hours per credit, reflection sessions, and other course requirements.

Before enrolling in a service-learning class, students must receive the required orientation and submit an application to the Center for Service-Learning.

For more information, call 480-461-7393, or visit the Center for Service-Learning website www.mccservicelearning.org/

Center for Teaching and Learning (CTL)

The Center for Teaching and Learning (CTL) is a comprehensive faculty learning and development environment. It is the center of academic life and scholarship at the college, regardless of discipline or years of experience in teaching and learning. The CTL is located just east of the Paul A. Elsner Library at the Dobson and Southern campus. The CTL at the Red Mountain campus is in the Palo Verde building near faculty offices.
Furthermore, the Center for Teaching and Learning:

  • Promotes and facilitates innovation, experimentation, collaboration, dialogue, and development
  • Provides access to experts in instructional design, faculty and staff development, graphic design, instructional technologies, online and classroom-based course design consultancy, programming, software support, and systems analyses
  • Offers a wide range of learning opportunities from dialogues, seminars and workshops to individual and departmental development and support
  • Serves all employees including full-time faculty, adjunct faculty, staff, and administrators

When you visit the CTL, you have access to:

  • Tools and technologies for development and experimentation, including Internet and software applications
  • Advice on different pedagogies, on advancements in teaching and learning, and assessment/evaluation methods
  • Experimental classrooms
  • Computer workshop/training room
  • Online resources for teaching and learning enhancement for in-class and
    distance learning
  • Conference room for teaching and learning activities
  • Space and design consultancy for project development
  • Research and scholarship of teaching and learning support, network and exchange
  • Books and periodicals covering a wide array of educational and technology topics
  • Multiple venues for dialogue and interaction with colleagues across the disciplines

For more information on CTL services, hours and resources call 480-461-7331 or visit http://ctl.mesacc.edu/

Chair Academy

This program, developed in 1992, is dedicated to the development of leadership skills for faculty, chairs, deans, and administrators, who wish to pursue academic leadership positions. The Chair Academy offers cutting-edge, competency-based, training programs to advance organizational leadership, and to prepare its participants for many of the challenges faced by todays college and university leaders. The Academy offers it leadership development programs at a local, statewide, national, and international level.

In addition to our Foundation leadership programs, mentioned above, the Chair Academy also offers:

  • The next level of leadership training, with the Academy for Advanced leadership program.
  • Excellent networking and nationwide information exploration at our International Leadership Conference.
  • Publication of a juried professional journal

For further information on the Chair Academy and its programs, visit www.chairacademy.com/

Children’s Center

The Children’s Center provides quality childcare for the children of MCC students and employees. The Center is licensed by the Arizona Department of Health Services to provide care for children three years (must be potty-trained) to twelve years of age.

There are also many academic opportunities for MCC students through the Children’s Center. Service-learning, cooperative education, volunteerism, and classroom observations can be completed at the Children’s Center in consultation with the director. Faculty should call 480-461-7081 for more information about these kinds of learning opportunities.

The center has a contract with the Department of Economic Security (DES) for students who are DES-eligible for child care subsidy. The Children’s Center is accredited with the National Association for the Education of Young Children.

For more information on childcare services, call 480-461-7082, or visit
www.mesacc.edu/children

Community College National Center for Community Engagement

The Community College National Center for Community Engagement is a leader in advancing programs and innovations that stimulate active participation of institutions in community engagement for the attainment of a vital citizenry.

The Center serves community colleges and others in promoting and implementing service-learning and civic engagement as a means to improve teaching and learning to the ultimate benefit of students and the communities in which they live.

Consequently, CCNCCE offers a complete battery of programs that provide human, financial, and academic resources primarily to community colleges that are endeavoring to develop, sustain, or improve service-learning and civic engagement programs on campuses throughout the US and its territories. Through on-site, statewide, regional, and national training and technical assistance offerings and through direct grants to community colleges and their community partners, CCNCCE works with thousands of community college administrators, students, and faculty to develop partnerships, service-learning courses, and many other activities to improve service-learning and civic engagement to create better communities and educational opportunities across the country.

For more information, contact them at www.mesacc.edu/other/engagement/

Counseling

Should you encounter students who need assistance with personal problems that
affect academic performance, counselors are available for educational, vocational,
or personal counseling.

The Counseling Department offers students a variety of services to help them address personal, social, educational, and career concerns. Through the department’s support and guidance, students are empowered to succeed in personal and education endeavors.

Because academic, personal, and emotional well-being are interrelated, the department’s objective is to assist students in managing educational and personal needs. Students are encouraged to take advantage of confidential services to help them achieve their full potential.

Services provided by the Counseling Department include:

  • Student Opportunities for Success workshops (SOS)
  • First Year Experience programs and workshops
  • Math avoidance reduction activities
  • Academic counseling
  • Career counseling
  • Academic and behavioral interventions
  • Conflict resolution
  • Crisis intervention
  • Community resource counseling
  • Substance abuse prevention
  • Life skills coaching
  • Individual and group counseling
  • Classroom instruction

For more information or to schedule an appointment, students can call 480-461-7588 for MCC at Southern and Dobson, or call 480-654-7210 for MCC at Red Mountain, or visit www.mesacc.edu/dept/d09/

Disability Resources and Services

Disability Resources and Services provides a wide range of services for persons with disabilities. The person with disabilities is one who:

  1. Has a physical or mental impairment, which limits one or more major life activities (functions such as caring for one’s self, performing manual tasks, or walking);
  2. Has a record of such an impairment (has a history of mental or physical impairment or has been misclassified as having such);
  3. Is regarded as having such an impairment (has a physical or mental impairment that does not substantially limit major life activities, but is treated by an institution receiving federal assistance as having such a limitation; or has an impairment which limits major life activities only as a result of the attitudes of others toward such an impairment; or has no impairment as defined in the Rehabilitation Act of 1973, but is treated by the institution as having such an impairment).

Services include the following: scribes and note takers, interpreters, specialized adaptive equipment, emergency wheelchair loan, classroom aides, special testing arrangement, community referral, advisement, and registration assistance.

To receive services and accommodations through Disability Resources and Services, students need to provide documentation stating a diagnosis or disability. This documentation needs to come from a licensed psychologist, psychiatrist, or medical doctor and be printed on official letterhead of that person’s office. The documentation is confidential and will be used for the sole purpose of determining which accommodations are appropriate.

For more information on documentation requirements, please call 480-461-7447 (voice) or 480-969-5587 (TTD) or visit www.mesacc.edu/students/disability/

Early Alert Referral System (EARS) Program

The Early Alert Referral System (EARS) is part of a student success initiative to assist students in their educational pursuits at MCC. EARS has been designed for faculty and staff as an online system to identify and refer students who may be experiencing academic as well as other difficulties for added support. The goal of an Early Alert Referral is to connect students with services that can assist in addressing academic problems or difficulties early on in the semester along with making positive connections of support at MCC.

The EARS Website can be found by clicking on MyMCC at the MCC Homepage and then clicking on Early Alert, or by accessing:  http://www.mesacc.edu/students/ears

Educational Development Project (EDP) Grants

Educational Development Project (EDP) grants are available to faculty members individually or for group projects during the summer months. EDP grants are intended to assist an individual faculty member for specific instructional development and are awarded by a college committee. For grant applications and information on these and other grants, please contact the Office of the Vice President of Academic Affairs. Assistance is also available to faculty through the Center for Teaching and Learning.

For more information, call 480-461-7325.

The Engagement Project

In 2002 the Philosophy and Religious Studies Department at Mesa Community College established the Engagement Project as a not-for-profit outreach to the campus and wider community. Our ongoing mission is the creation of engagement moments among the diverse people and groups of our community conversations that foster a deeper mutual understanding and deeper connections.

For information, visit our website at mesacc.edu/cgte

Enrollment Services Center

This location provides integrated serves of Admissions and Advisement/Transfers as well as self-serve learning opportunities for students.  The following admission services are provided in the center: application for admission to the college and special programs, residency, and transcript evaluation.  Additionally, staff in the center assists students in the formation of educational plans goals.  The academic advisor helps students select courses specific to their degree, major , occupational goal, or educational objectives,  The center provides information regarding certificate programs, occupational programs, associate degree options, and transferability of courses to meet four-year requirements. Call 480-461-7600 for information about Admissions to Mesa Community College or 480-461-7222 at the Southern & Dobson or 480-654-7600 at the Red Mountain campus for information about Advisement and/or Transfer.

For more information, contact them at
www.mesacc.edu/students/admissions/enroll or
www.mesacc.edu/services/advisement

The Office of Institutional Advancement

The Office of Institutional Advancement – or IA, as we call ourselves – promotes educational opportunities at MCC, enhances the image of the college, and connects us to our communities through communication. In other words, we’re the official voice and face of MCC.

We have specialists in 8 areas:

  • Alumni Relations
  • Communications
  • Graphic Design
  • Marketing
  • Media Relations
  • Special Events/ Public Relations
  • Video Production
  • Web Services

Contained within these specialty areas are several specific guidelines, forms and contact information that may be helpful to employees. Here are a few of the most frequently used links:

So, whether it’s staying in touch with MCC alumni and employees to keep them informed of life on campus and ongoing events, getting the college into the news, hosting and videotaping graduation ceremonies, or marketing the MCC brand online and in the community, the IA staff is ready to assist you with your project.

For more information, call 480-461-7795 or visit the IA website:
www.mesacc.edu/ia.

International Education Office

The mission of the International Education (IE) Program is to foster global understanding by providing support services and programming that enhances the internationalization efforts of Mesa Community College. The IE Office offers services for international students and scholars, supports education abroad programs, provides cross-cultural training, and serves as a resource for international and intercultural initiatives on campus. Support is also provided for the International Student Association (ISA) student club.  Contact us at (480) 461-7758, ie@mcmail.maricopa.edu or visit http://www.mesacc.edu/international/.

In the IE Department, we offer support to all current and prospective F-1 visa international students who may need assistance or information in the following areas: admissions, immigration, health insurance, housing, on-campus employment, academic advising, social security numbers, income tax filing, university transfer, and English as Second Language classes.  All F-1 visa students are required to meet with an International Student Advisor. Please call (480) 461-7758, or visit our office (Building #41 Office BO17) for assistance.

The IE Program also works with faculty to provide quality and life transforming study abroad experiences in different parts of the world. Our education abroad programs are an exciting opportunity to learn and travel at the same time. As a student, you can earn transferable college credit while living and experiencing a foreign culture.  The Education Abroad Coordinator will assist you from the application process to departure. All programs have eligibility requirements.

For additional information, call 480 461-7870 or visit the IE website: http://www.mesacc.edu/international/.

Library Services

The Paul A. Elsner and Red Mountain Libraries support research and learning activities on both campuses by providing full service libraries, computer commons, Learning Enhancement Centers that offer tutoring services, and Writing Centers.

The collections include print and electronic resources. Web-based resources include the Online Public Access Catalog (OPAC), which lists the holdings of all college libraries in the Maricopa County Community College District, numerous periodical and reference databases, and online reference assistance.

In-house reference services offered include individual, personalized assistance and instructional classes in research procedures. Reference librarians are available for consultation during the libraries’ scheduled hours.

Library materials may be checked out at the Circulation Desk. Included are Reserve Desk materials that instructors have placed on reserve for short-term circulation, Interlibrary Loan materials obtained from other libraries, and materials from the library special collections. A valid library card is required for checking out materials. The loan periods vary from three weeks for general circulation materials to three-day, overnight, or one-hour use for reserve materials. Outside book drops are available for returning materials when the library is closed or during vacation periods.

Small group study rooms are available at both libraries. The Southwest Studies Reading Room, located on the third floor of the Paul A. Elsner Library, houses the Southwest Collection and provides a peaceful and beautiful study space.

Instruction

The goal of library instruction is the education of library users to become effective information retrievers and consumers. Library faculty are available to provide library use instruction for any course offered at MCC. These instructional sessions are tailored to the needs of particular courses and faculty, and can include library resources in particular subject areas in all formats. Librarians also develop printed and online resource guides and instructional materials designed to assist in using the library and resources.

To arrange for instruction at Paul A. Elsner Library, call 480-461-7663 or 480-461-7251. For instruction at Red Mountain Library, call 480-654-7740
or 480-654-7743.

Liaison Program

The Library offers a Faculty Liaison Program designed to enhance student learning by facilitating communication between academic departments and the Library. The role of the Liaison is to:

  • Share information about library services with faculty
  • Collaborate with faculty in promoting information literacy
  • Inform faculty of available resources appropriate to their curriculum
  • Connect with faculty in identifying appropriate resources
  • Coordinate with faculty regarding assignments using library resources

For more information on placing materials on reserve for your students,
arranging for library instruction for your classes, or other services, visit
www.mesacc.edu/library/services.html

Maricopa Center for Learning and Instruction (MCLI)

To foster student success, the Maricopa Center for Learning and Instruction (MCLI), located at the District Support Services Center, is dedicated to supporting and advancing teaching and learning by working collaboratively with faculty, administrators, and district-wide groups to provide quality services, programs, and resources, such as:

  • Faculty development
  • Assessment and evaluation
  • Instructional design and technology
  • Learning grants – grant opportunities designed to improve, advance, and enrich student learning
  • Residential faculty professional growth
  • Adjunct faculty professional growth
  • Fine arts programs
  • Honors programs
  • Maricopa Institute for Learning (MIL) fellowships – a program to develop the scholarship of teaching based on a student-centered model
  • Faculty dialogue days
  • Maricopa Learning Exchange (MLX) – a virtual warehouse of successful teaching tips and strategies shared by your colleagues across the district
  • MCLI LearnShops – in-house learning opportunities to expand your horizons
  • Links to many helpful websites

The MCLI strives to:

  • Provide educational opportunities in effective teaching and learning practices for faculty professional development
  • Expand support for adjunct faculty professional development
  • Enhance faculty professional growth
  • Support innovation in teaching and learning
  • Increase leadership opportunities for faculty
  • Provide opportunities for collegial interaction
  • Promote the use of technology to enhance teaching and learning
  • Provide support for faculty recruitment
  • Use MCLI staff and resources effectively and efficiently
  • Provide quality services, programs, and resources to all who are served by MCLI

For more information on MCLI services and programs, call 480-731-8300
or visit http://mcli.maricopa.edu/

Media Services

Media Services for MCC at Southern and Dobson is located in the Administrative Services Building, which is attached to the east side of the library in Building #4. Media Services for MCC at Red Mountain is located on the first floor of the Desert Willow building.

The department provides a library of instructional videotapes, audiocassettes, slides, and other media materials that may be checked out by the faculty. Authorized audiocassettes and videotapes in foreign language, math, and other instructional areas may be duplicated for students. Students may also view instructional videotapes from the teaching collection in the library.

Media Services can also arrange delivery of a variety of audiovisual equipment for use in the classroom. The staff provides assistance and instruction in the use of the AV equipment, as does our web site www.mesacc.edu/other/media.

Contact Media Services at 480-461-7687

Multicultural Services and Student Success

The Office of Multicultural Services is a resource and liaison service office for the internal and external ethnic communities that strive to foster sensitivity and respect for cultural ethnic differences among faculty, staff, and students.

Our goal is to enhance awareness and create an environment where diversity is understood, appreciated, celebrated, and respected in attitudes and actions.

We provide unique one-stop quality student support services, including advisement, and specialize in promoting retention, diversity projects, programs, and activities that encourage, motivate, and empower underrepresented minority and first-generation college students to be successful in their academic and career pursuits.

For more information or an appointment, call 480-461-7453 or visit
www.mesacc.edu/services/multicultural/

Re-Entry Services

Re-Entry Services offers support services to assist nontraditional returning students with the enrollment process, academic planning, career planning, and adjustment to campus life. Re-Entry advisement is available by appointment.

For more information, call Re-Entry Services or visit
www.mesacc.edu/services/reentry/

Recruitment

The Office of Outreach and Recruitment oversees collegewide outreach and recruitment activities and high school relation efforts. For more information, please call 480-461-7640 or to schedule a campus tour, call 480-461-7285 for either the Southern and Dobson or Red Mountain campus.

For more information, call Recruitment or visit
http://mesacc.edu/recruitment/

Research and Planning

The Office of Research and Planning conducts and reports on institutional research to support college activities and initiatives, including:

  • Assessment of learning outcomes
  • College statistics
  • Strategic planning
  • Enrollment trends
  • Technology usage
  • Student demographics

The Office of Research and Planning provides research briefs, summary reports, and links to research resources on their website at www.mesacc.edu/about/orp/

Technology Support Services

Technology Support Services are available to students, faculty, and staff for technology related questions and assistance.  Students and employees are encouraged to call Technology Support Services if they have questions or need help with:

  • Creating and using MyMCC and my.maricopa.edu accounts
  • Resetting email passwords
  • Configuration of email clients
  • Sending/receiving/reading email not related to other ISP’s (Internet Service Provider)
  • Accessing the MCC website
  • General technology related questions and troubleshooting
  • Browser usage

For faculty and staff, Technology Support Services can assist with installing and setting up site-licensed software on personal computers for college use. Please call to find out what software is available and to set up an appointment for service.

Assistance is available via the Internet on the Technology Support
Services website at www.mesacc.edu/its/tss/, or by email at
tss@mcmail.maricopa.edu/, or by phone at 480-461-7217.

Testing Center

The Testing Center offers a number of services that support you and your students. Placement testing helps ensure that students register for classes in which they have the necessary skills and knowledge to succeed. Also, the Testing Center will administer tests for students who need to make up missed tests or who have special testing needs as determined by the Office of Disability Services and Resources. For information on how to arrange for a student to take or make up a test for your course, contact the Testing Center directly.

Placement testing is recommended for all new students and is scheduled at set times. Contact Testing Center times. Students should allow 2-1/2 hours for the test series.

All students are encouraged to undergo an educational assessment to determine course placement.

For more information, contact the Center at 480-461-7480 or online at www.mesacc.edu/services/testing/

Tutoring

Faculty are encouraged to make time available outside of class for students who need additional assistance with course material. Many departments also offer specialized tutoring for students taking classes in their disciplines. Check with your department chair to see what tutoring services are available to your students.

General tutoring services are also available through the Learning Enhancement Center and the Writing Center. Tutoring services are available at both campuses. Encourage your students to check tutoring schedules and to make appointments, if necessary.

Learning Enhancement Center

(Tutoring and Other Academic Support Services)

The Learning Enhancement Center (LEC), located on the first floor of the Paul A. Elsner Library, provides free tutoring in most subjects and other academic support services to help MCC students succeed and excel in their coursework. The LEC provides one-on-one and group tutoring with professional and peer tutors along with computer-assisted instruction and online tutoring.  Tutoring is available by appointment or on a drop-in basis at 10 campus locations and online. On the Southern and Dobson campus, there are seven centers: the Elsner Library Center (first floor Elsner Library); the Biology Center (NU 157); the Math Center (MC 104);  the Physical Sciences Center (PS 100); and the PIRC Center (Building 42). The Academic Skills Center (EF 1) provides tutoring and computer-assisted instruction for students taking Communication, English, English-as-a-Second-Language, and Reading courses below the 100-level. The Math Foundations Center (MS 100) provides additional tutoring for students taking mathematics courses up through MAT122.

On the Red Mountain campus, the Learning Enhancement Center—Red Mountain and the Math Foundations Center—Red Mountain are located on the first floor of the Desert Willow Building. The Biology Center—Red Mountain is located in S 154.  For LEC information at Red Mountain, call 480-654-7735.

Evening hours are available at most locations. Online tutoring in more than 20 subjects is available through Smarthinking from any Canvas course menu or through a self-enroll Canvas course here: https://learn.maricopa.edu/enroll/HAYMY8.  Faculty members and students are invited explore the LEC website and learn more about our services. Hours of operation are posted at each location and on the website.

Faculty and students who have questions about tutoring are welcome to stop by the Learning Enhancement Center

For more information on services call 480-461-7678 or visit
www.mesacc.edu/library/LE/

Writing Center

The Writing Center provides free tutoring by faculty for any class-related writing assignment and offers one-credit classes in spelling, vocabulary improvement, grammar, and mechanics. Students can also use computers and word processing software. The Writing Center, located on the ground floor of the Paul A. Elsner Library, is open from 8:00 AM to 8:00 PM Monday through Thursday, and from 8:00 AM to 4:00 PM on Friday. Appointments are required for tutoring; no appointments are needed to use the computers, which are available on a first-come/first-served basis.

For more information or to schedule an appointment, call 480-461-7513 or visit www.mesacc.edu/dept/d13/eng/writing_center.html

Web Support Services

Web Support Services (WSS) supports and promotes web publishing and the use of web technologies at Mesa Community College (MCC) by coordinating best practices and the use of available technologies for instructional initiatives and by providing leadership for the entire MCC website.

In addition to web management and support services, WSS collaborates with many MCC departments and offices in developing web-based applications and also works closely with Technology Support Services to provide access to general and specialized web servers.

The primary function of WSS is to support website development at MCC by providing training, consulting, online documentation, and web publishing institutional standards. WSS designs and maintains the top-level websites for MCC while consulting and assisting with the creation and maintenance of other MCC-based websites.

For more information and to request help, contact
www.mesacc.edu/employees/websupport/