eLearning College & Faculty Expectations

The MCC eLearning Committee developed a set of expectations for elearning instruction. These provide a general foundation for what is expected of all academic areas involved with elearning. These areas include the college, department, and individual faculty.
These eLearning Expectations were developed and endorsed using a shared governance model that solicited feedback from all faculty leadership groups: eLearning Committee, Department Chair Association, Shared Governance Council, and Faculty Senate.

View as a PDF

Attendance Policies and Procedures


As an institution that serves a student population in which the majority are receiving federal financial aid, we are required to follow certain policies on collecting and reporting attendance in the online classroom. To ensure compliance with our accrediting body and follow Title IV (Federal Financial Aid) requirements, you must communicate and follow the attendance policy in your syllabus. An example of an appropriate online attendance attendance policy is:

Attendance Policy Online courses measure attendance based on weekly assignment submissions. Students who fail to complete assignments in Canvas by scheduled due dates will be marked absent. Online participation equals class attendance, so missing two due dates in a row may warrant withdrawal from the course.

First week of class/Success from Day 1

  • Federal Financial Aid Requirements: As of July 2011, to comply with new requirements for students receiving federal financial aid, students must check into the class within the first two days of class. Additionally, they must engage in at least one substantial activity (e.g., sending a course communication to the instructor, participating in a discussion and/or completing a quiz) each week of the class. This minimum level of participation only satisfies the federal regulation and does not supersede the additional requirements that may be set by the instructor of the course.
    Instructor Responsibility: To comply with this requirement, it is advised that you front load your class with a couple assignments to “verify” the students intent participate in class. Implement the “MCC Getting Started Module” in your online class and you will address this requirement.
  • Early Participation: Reaching out to students who fail to log in or participate on the first day or two of class is advised. Students often “forget” about their online classes and sending Canvas inbox communication can serve as a good reminder.
    Instructor Responsibility: As stated in the eLearning Expectations for faculty, sending a welcome letter prior to the first day of class will remind many of your students to start participating. Additionally, you can see who has logged into your class by going to the “People” menu item to verify their last login date and time.

Attendance and Last Day of Attendance (LDA)

  • Attendance Policy: Have one! Include your attendance policy in your syllabus. Instructor Responsibility: In order to verify a student is attending an online class, there must be an indicator. Logging into class is rarely a measurement for attendance as students may view your class, but never read or review any content. Have quizzes or other assignments due every week to verify students are attending. State that missing too many of these assignment (1-3) will result in a withdrawal from the course.
  • LDA: If a student is no longer attending in your class (based on your attendance policy), withdraw them and provide the LDA of their last educational activity.
    Instructor Responsibility: It is advised that you contact the student via Canvas Inbox when they miss assignments. Send them an email to remind them of the attendance policy and let them know they will be withdrawn from class. It is up to you whether you give them an opportunity to remain in class to complete assignments.
  • Use of Code 43 – Never Attended: When withdrawing a student, do not use code 43 after the 45th day  if your class began prior to that date. If you teach a late start 8-week class, your class begins after the census date. If students do not respond to Canvas Inbox communication regarding logging into class, drop them within the 100% refund period using “Code 43 – Never Attended.” The last day to drop a class with a 100% refund is determined by the class length. See the official refund schedule here to determine your classes 100% refund date.

Identity Verification and Academic Integrity


Our Higher Learning Commission accreditation requires us to verify student identity. This means that we have protocols and processes to determine that the student who signs up for the class is the same student who completes the work and receives academic credit (read the specific language of this policy here). Identity Verification and Academic Integrity are linked, and as such, multiple strategies should be implemented in your course.

Login Credentials

Students are assigned an MEID and password that is used to access all college systems.  This is the first level of authentication. It is important to use MCCCD systems to conduct class business because it requires this first level of authentication and protects student records.

Online Exam Proctoring

If online exams are required for assessing course outcomes, every effort should be made to ensure student identity verification and academic integrity. This can be done easily with MCCCD’s online proctoring system: Respondus Lockdown Browser (RLB) and Monitor. This tool locks the browser to allow access to the exam screen only AND can video record the student taking the test and verifying their identity with a student ID or driver’s license. RLB and Monitor can be added to any exam from within Canvas.

Plagiarism Detection

If writing is required for assessing course outcomes, every effort should be made to determine that the writing is the students original work. Turnitin.com is a plagiarism detection (and teaching tool) available through Canvas. Writing submissions can include submission into the Turnitin database which will provide a matching report to identify correct citation and referencing and/or plagiarism.

Video & Pictures

Other forms of assessment may require creative ways to verify student identity. For example, online labs may need to require video documentation and or a series of images that include the student’s face. Canvas has a video recording tool available in every submission window that can capture student work from an available webcam. Additionally, most students have phones that can capture both video and pictures to be uploaded within Canvas.

Technology Usage & FERPA

MCCCD Technology Use

Use MCCCD technology systems to conduct classroom business. See Admin Reg 4.4 below:

4.4 Technology Resource Standards

“Under Arizona’s public records law, MCCCD is required to transact business so that its records are accessible and retrievable”

MCCCD technologies are:

  • Canvas (MCCCD Learning Management System)
  • Maricopa Employee Email
  • Student email and Canvas Inbox (for sending communication to students)
  • College purchased instructional technologies — [find the technology list that Andrew created]

Student Records

All student records and communication pertaining to your class (grades, feedback, and coursework) must be kept confidential and private by way of a secure MCCCD technology. This is easily done using any of the technologies listed above. Additionally, as a public institution, we must capture communication for public records and retention purposes. See Admin Reg 4.22 and 4.3 below:

4.22 Statement on Privacy

“Student information: Pursuant to FERPA, MCCCD must, except under certain conditions, obtain written consent for or on behalf of a student prior to the disclosure of certain information from the student’s education records. MCCCD may, however, disclose “directory information” as listed in Administrative Regulation 2.5.3 Student Records.”

4.3 Electronic Communications

“MCCCD Governing Board members and employees have an obligation under the law to conduct MCCCD business through electronic communications in a manner that permits the communication to be captured for public records and retention requirements.”

Preparing to Teach Online

  • First three courses of the elearning educator microcredential
  • eLearning educator microcredential

eLearning Professional Development Programs

  • Z Degree
  • eVenture
  • Microcredentials
  • Quality Matters


  • Getting Started Module
  • Course Welcome Banner
  • Module Overview Page